Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged.Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum. Once the dust reaches the maximum fill line, you must empty the cup or the vacuum won’t suck in the debris anymore. The brush might stop spinning too. 4. Loose Suction Head. The suction head or nozzle of the vacuum is what makes contact with the floor. It receives power through the integrated wires in the hose.This article contains the Troubleshooting Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. 146 found this helpfulThe first step that you can take is to detach and remove the motor from the vacuum and check up on which part is faulty. After identifying the faulty part of the motor, then try to fix it, and if you feel stuck anytime, then it is recommended to call a shark helpline so that they can assist you properly according to their recommendations. You ...The best strategy is to get a vacuum that has a wide diameter brushroll and is easy to remove for cleaning. The Sebo Dart is a good example. Nope you are not mistaken, Shark is indeed not good. If it's doing this when when adjusted to the proper setting for the floor it's on, it may be inappropriate for your needs. Power Switch. It’s not groundbreaking, but sometimes merely forgetting to turn on your Shark vacuum cleaner might be the reason it’s not working. Start by checking to see that you’ve flipped the on switch the right way. The power switch lies on the handle closest to your thumb. It might be a circle with “I” inscribed on it.Once the dust reaches the maximum fill line, you must empty the cup or the vacuum won’t suck in the debris anymore. The brush might stop spinning too. 4. Loose Suction Head. The suction head or nozzle of the vacuum is what makes contact with the floor. It receives power through the integrated wires in the hose.Learn how to get the most out of your Shark® DuoClean® with Zero-M® Lift-Away® Upright Vacuum by keeping the brushrolls clean.To learn more, visit sharkclean...Sometimes when your Shark Vacuum won’t turn on, it might have to do with the power cord itself. Cords are a little delicate and they can strip or outright rip. Make sure that there are no tears or rips in the power cord as this may cause a total loss of power, plus it can be pretty dangerous too. If the power cord is broken or the plug head ...Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Jun 24, 2023 · Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company. The Shark Vertex Duo Clean Power Fins Upright Vac is easily set up in minutes and I have attached a picture of the quick start guide that is printed on the top inside box top. I was very pleasantly surprised that the vacuum that I received from Shark is rose-gold colored and I find that great.By emptying the bin regularly, you can minimize the risk of your vacuum cleaner overheating. In addition, blockages in the brush bar, attachments, and hose can also prevent airflow and causes the motor to work harder. Clogged up or dirty filters can also have a similar effect on the vacuum cleaner.Here are tips from Shark’s website for identifying your device’s model number: 1. Check your box. On the bottom of your box, you should see the model number near the bar code. 2. Check your unit. The main body of the vacuum (back of the unit) should have a rating label that features your model number. 3.May 18, 2021 · Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ... By emptying the bin regularly, you can minimize the risk of your vacuum cleaner overheating. In addition, blockages in the brush bar, attachments, and hose can also prevent airflow and causes the motor to work harder. Clogged up or dirty filters can also have a similar effect on the vacuum cleaner.The best strategy is to get a vacuum that has a wide diameter brushroll and is easy to remove for cleaning. The Sebo Dart is a good example. Nope you are not mistaken, Shark is indeed not good. If it's doing this when when adjusted to the proper setting for the floor it's on, it may be inappropriate for your needs.HZ2000 Series Shark® Vertex™ UltraLight™ Corded Stick Vacuum Troubleshooting Guide.Apr 25, 2023 · Jaclyn has tested three Shark vacuums from this list. She has tested our standout top pick, the Shark Vertex HZ2002, and was impressed by the lightweight, multi-flex design, which makes everyday vacuuming much easier. She also tried the Shark AZ2002 vacuum and gave it four stars. This corded model is powerful but a little harder to store. Unplug the vacuum. Check for a clogged hose or filter; unclog the hose and replace the filter. Wait 45 minutes for the vacuum to cool; then plug in the vacuum. Turn the power switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again.So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely. By emptying the bin regularly, you can minimize the risk of your vacuum cleaner overheating. In addition, blockages in the brush bar, attachments, and hose can also prevent airflow and causes the motor to work harder. Clogged up or dirty filters can also have a similar effect on the vacuum cleaner.Factory Reset Using the Smartphone App. Open the Shark robot smartphone App, go to the Settings, choose the Factory reset, and confirm it. The Shark robot vacuum will start the reset process - wait until You get a notification about the finished factory reset, after which You will have to set the robot vacuum again. Jul 27, 2023 · You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum’s belt. Inside, there is a spring that is supposed to go next to one of the vacuum’s wheels. If the spring has come off, put it back on, and reassemble your vacuum. Then, see if it will stand up on its own. 2. check out our promotions | shop now download the latest sharkclean app | android | apple ios check your order status | hereSharkninja - Progressive Web AppAug 29, 2023 · Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes. Unplug the vacuum. Check for a clog or obstruction in the hose or filter; unclog the hose and replace the filter if needed. Wait 45 minutes for the vacuum to cool down. Plug the Vacuum in; push down the switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398. Nov 30, 2020 · This Shark® UltraLight Family of vacuums is where Shark’s most advanced engineering and best cleaning technologies collide. These vacuums feature an advanced... Shark Apex upright vacuum. Contractor's Assistant: How long has this been going on with your Apex vacuum? What have you tried so far? A week. I removed it and checked spinner. It moves. Contractor's Assistant: Is there anything else the Repairman should know before I connect you? Rest assured that they'll be able to help you.Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again.Second Opinion] The red light came on while using my Shark Apex Uplight corded lift-away vacuum. I remove the soft roller and cleaned it but the light is still on. I loosed the 3 coin screws to remove …There is an adjustment piece at the top of the handle where you turn it to adjust the suction setting. This is the only way to adjust to different carpet heights and rugs. The power button is also two settings. One setting for bare floors and one for carpet. Answered by Lambert 7 years ago.The first step that you can take is to detach and remove the motor from the vacuum and check up on which part is faulty. After identifying the faulty part of the motor, then try to fix it, and if you feel stuck anytime, then it is recommended to call a shark helpline so that they can assist you properly according to their recommendations. You ... Jun 21, 2021 · Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged. Sharkninja - Progressive Web App To remove the hair and carpet fabrics from the soft roller inside the vacuum, follow this process: Take out the battery of your Shark Duoclean Vacuum. Empty the container of the vacuum, the clean the filter inside if needed. Remove the cover of the roller by taking out the screws that help the surface stay attached.By emptying the bin regularly, you can minimize the risk of your vacuum cleaner overheating. In addition, blockages in the brush bar, attachments, and hose can also prevent airflow and causes the motor to work harder. Clogged up or dirty filters can also have a similar effect on the vacuum cleaner.This vacuum is light,powerful, easy to use and it folds for storage. I judge a vacuum by how much pet hair and litter it picks up on a variety of flooring. Shark® Vertex™ Bagless Corded Canister Vacuum with DuoClean® PowerFin works on my wood floors easily as it foes on my tile and rugs.Dec 27, 2021 · Shark Apex upright vacuum. Contractor's Assistant: How long has this been going on with your Apex vacuum? What have you tried so far? A week. I removed it and checked spinner. It moves. Contractor's Assistant: Is there anything else the Repairman should know before I connect you? Rest assured that they'll be able to help you. Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. This vacuum is light,powerful, easy to use and it folds for storage. I judge a vacuum by how much pet hair and litter it picks up on a variety of flooring. Shark® Vertex™ Bagless Corded Canister Vacuum with DuoClean® PowerFin works on my wood floors easily as it foes on my tile and rugs.Jun 24, 2023 · Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company. Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ...You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum’s belt. Inside, there is a spring that is supposed to go next to one of the vacuum’s wheels. If the spring has come off, put it back on, and reassemble your vacuum. Then, see if it will stand up on its own. 2.Unplug the vacuum cleaner's power cord from the wall outlet. Twist the section of the hose connected to the socket on the vacuum counter-clockwise to remove it. Step 2. Collapse the telescoping wand, followed by collapsing the hose. Hold the two horizontally with the open end of the hose facing left and the wand facing right. Step 3 Front soft brush was failing to spin on my 810. I found that belt pully had only been pressed on and was now slipping after about 4 years. Fix was to Dremel a keyway on the shaft and inside of pully and drive a brad in to lock it firm. (see image close-up) I think this was really bad engineering by the manufacturer to just press this pully on.There is a pre-motor filter and post-motor filter. Remove the dust cup from the vacuum using the previous instructions to get to the pre-motor filter. Take apart the foam filter and felt frame and rinse both with water. Tap off any excess dirt and insert the filters once completely dry. Reinsert the dust cup.Second Opinion] The red light came on while using my Shark Apex Uplight corded lift-away vacuum. I remove the soft roller and cleaned it but the light is still on. I loosed the 3 coin screws to remove …SHARK APEX VS SHARK VERTEXIn this face-off we pit the Shark Vertex upright vacuum (AZ2002) against the Shark APEX Zero-M (AZ1002). The Shark Vertex upright is currently the pinnacle of uprights at Shark. It has many features and a host of different technologies. However, before this newcomer there was the Shark APEX, and as the name suggests it was the king-of-the-hill when it was released. So ...The Shark® Vertex® Speed Upright Vacuum with DuoClean® PowerFins Powered Lift-away® and Self-Cleaning Brushroll, AZ1810 449 4.2 out of 5 Stars. 449 reviews Available for 1-day shipping 1-day shipping Absolutely lazy & ignorant design, vacuum cannot stand up on its own. Be prepared to lean it against a wall or pick it up off the ground. Every single time you use it. Qualified engineering could have easily solved this annoying issue by having more forward stick lean in the locked position. Problem solved.3. 4.5. Final Verdict. Our Best Overall pick for a Shark vacuum is the Shark Vertex DuoClean PowerFins Cordless Stick Vacuum, since this cordless model has long battery life, a flexible handle for storing it in your home, and powerful suction on all types of flooring.1. Posted: Oct 20, 2016. Options. First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide.The real question here is, who won't love the Shark Vertex Lightweight Cordless Stick Vacuum. The cordless design is lightweight, versatile, and easy to use, which will suit people of all ages and ...Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum. Nov 9, 2021 · We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more. Unplug the vacuum. Check for a clog or obstruction in the hose or filter; unclog the hose and replace the filter if needed. Wait 45 minutes for the vacuum to cool down. Plug the Vacuum in; push down the switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.Find helpful customer reviews and review ratings for Shark IZ462H Vertex Ultra Lightweight Cordless Stick Vacuum with DuoClean PowerFins, Crevice, Pet Multi-Tool, Anti-Allergen, Brush, Removable Handheld, Flex, 60 min Runtime, Blue, MultiFLEX at Amazon.com. Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Shark IZ462H Vertex Ultra Lightweight Cordless Stick Vacuum with DuoClean PowerFins, Crevice, Pet Multi-Tool, Anti-Allergen, Brush, Removable Handheld, Flex, 60 min Runtime, Blue, MultiFLEX at Amazon.com. Read honest and unbiased product reviews from our users.Absolutely lazy & ignorant design, vacuum cannot stand up on its own. Be prepared to lean it against a wall or pick it up off the ground. Every single time you use it. Qualified engineering could have easily solved this annoying issue by having more forward stick lean in the locked position. Problem solved.Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Nov 5, 2022 · The Shark Vertex Pro Cordless Vacuum is not as sleek or cool as something like the Dyson V15 Detect, it lacks the array of smart features such as the dust sensor and laser, but having said that, at under $400 it’s also nearly half the price. Plus, it’s not as weighty as the Dyson and what’s more, the addition of a hose gives it added ... Unplug the vacuum. Check for a clogged hose or filter; unclog the hose and replace the filter. Wait 45 minutes for the vacuum to cool; then plug in the vacuum. Turn the power switch to the “I-On” position to start the vacuum. If the vacuum still does not start, contact Customer Service at 1-800-798-7398.The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ... This Shark® UltraLight Family of vacuums is where Shark’s most advanced engineering and best cleaning technologies collide. These vacuums feature an advanced...Nov 9, 2021 · We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more. Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. Jan 21, 2022 · We disassemble the nozzle to a Shark Vertex AZ2002 and Shark Rotator LA502 and show you how to repair it.If you have a Shark Vertex or Rotator DuoClean with ... Shark Apex upright vacuum. Contractor's Assistant: How long has this been going on with your Apex vacuum? What have you tried so far? A week. I removed it and checked spinner. It moves. Contractor's Assistant: Is there anything else the Repairman should know before I connect you? Rest assured that they'll be able to help you.Jaclyn has tested three Shark vacuums from this list. She has tested our standout top pick, the Shark Vertex HZ2002, and was impressed by the lightweight, multi-flex design, which makes everyday vacuuming much easier. She also tried the Shark AZ2002 vacuum and gave it four stars. This corded model is powerful but a little harder to store.There is an adjustment piece at the top of the handle where you turn it to adjust the suction setting. This is the only way to adjust to different carpet heights and rugs. The power button is also two settings. One setting for bare floors and one for carpet. Answered by Lambert 7 years ago.Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Check out my Patreon https://www.patreon.com/VacMaster1991?fan_landing=trueAs an Amazon associate, I earn from qualifying purchasesClick here to check out my...May 18, 2021 · Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ... Floor Selector Switch is Disengaged: Most Sharks have a switch that can select either hard flooring or carpet. With hard flooring selected, the machine will turn off the brush roll. Make sure that this switch is on carpet mode. Belt Broken: Shark brushes are operated by a belt. If this belt breaks, the brush roll will not spin. Firstly, make sure that the vacuum is plugged in and has a certain connection to the outlet. If outlets are loose, this can allow the plug to lose a firm electrical connection. Therefore, it can prevent power from reaching the vacuum as well as brush roll. Secondly, make sure that the power switch is in the brush roll position.We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more.Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again.Shark vacuums are durable and efficient titans of cleanliness. Built to handle most floors, nooks, crannies, and other parts of your home or business, Shark vacs are plenty powerful, include a ...The Shark Vertex Upright is an amazing option for pet owners and those with lots of carpets with its superb suction and pick-up ability, but it still has some pain points that plague upright models like a heavy, bulky build. Reasons to buy. +. Powerful suction power on hard floors and carpets. +.Step 2: Unplug the vacuum cleaner and unlock your brush roll plate. Step 3: Remove the roller belt and the brush bar for a thorough clean. Step 4: Cut the hair that is stuck on the brush roll with a pair of scissors. If there is a big mass of tangled pet hair, use a razor blade to loosen the hair.Sometimes when your Shark Vacuum won’t turn on, it might have to do with the power cord itself. Cords are a little delicate and they can strip or outright rip. Make sure that there are no tears or rips in the power cord as this may cause a total loss of power, plus it can be pretty dangerous too. If the power cord is broken or the plug head ...The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ...
Mar 1, 2020 · Power Plug. This can be the first and foremost reason if your Shark rotator vacuum does not turn on. So you need to check it on priority basis. You can check this by wiggling the cord and by observing that whether the power plug is properly fit in the power outlet or not. If it will be loose then it will not supply the power to your vacuum. . New jersey pick 3 payout for evening
Power Switch. It’s not groundbreaking, but sometimes merely forgetting to turn on your Shark vacuum cleaner might be the reason it’s not working. Start by checking to see that you’ve flipped the on switch the right way. The power switch lies on the handle closest to your thumb. It might be a circle with “I” inscribed on it.The best strategy is to get a vacuum that has a wide diameter brushroll and is easy to remove for cleaning. The Sebo Dart is a good example. Nope you are not mistaken, Shark is indeed not good. If it's doing this when when adjusted to the proper setting for the floor it's on, it may be inappropriate for your needs.Check out my Patreon https://www.patreon.com/VacMaster1991?fan_landing=trueAs an Amazon associate, I earn from qualifying purchasesClick here to check out my...This video is for entertainment purposes only. Not a fan of these machines or even this brand really. Link to switch in case you feel inclined to replace it....Floor Selector Switch is Disengaged: Most Sharks have a switch that can select either hard flooring or carpet. With hard flooring selected, the machine will turn off the brush roll. Make sure that this switch is on carpet mode. Belt Broken: Shark brushes are operated by a belt. If this belt breaks, the brush roll will not spin.Most stick vacuums can get just 7 minutes on their maximum suction speed setting, but with the Shark, I kept it powered on for an impressive 25 minutes. Lastly, it’s worth mentioning that technically the Shark Vertex Pro isn’t a stick vacuum, but rather a cordless upright vacuum — but it’s a damn good one.Faulty Power Outlet. One of the most common reasons why your Shark Vertex vacuum cleaner won’t turn on is a faulty power outlet. Check the outlet by plugging in another device to see if it’s working correctly. If the power outlet is faulty, try plugging the vacuum cleaner into another outlet. Find helpful customer reviews and review ratings for Shark IZ462H Vertex Ultra Lightweight Cordless Stick Vacuum with DuoClean PowerFins, Crevice, Pet Multi-Tool, Anti-Allergen, Brush, Removable Handheld, Flex, 60 min Runtime, Blue, MultiFLEX at Amazon.com. Read honest and unbiased product reviews from our users.Nov 5, 2022 · The Shark Vertex Pro Cordless Vacuum is not as sleek or cool as something like the Dyson V15 Detect, it lacks the array of smart features such as the dust sensor and laser, but having said that, at under $400 it’s also nearly half the price. Plus, it’s not as weighty as the Dyson and what’s more, the addition of a hose gives it added ... Wand Release button doesn't work. We have had three Shark Rotator Lift Away Speed (not powered) vacuums all fail in the same way. The wand release button stops working, and the wand cannot be taken out. We have returned the first two to Target, and are hoping there is an alternative to keep returning them. Answered!Jul 12, 2020 · Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine. .